Terms of service

TERMS OF SERVICE

OVERVIEW

Welcome to SoulTemp. Throughout the site, the terms “we”, “us” and “our” refer to SoulTemp. By accessing our website or purchasing from us, you agree to be bound by the following Terms of Service, including any policies referenced within them.

These Terms apply to all users of the site, including browsers, customers, merchants, and contributors of content. If you do not agree to these Terms, please do not use our Services.

SECTION 1 — ONLINE STORE USE

By using this site, you confirm that you are at least the age of majority in your country or region of residence, or that you have given consent for any minor dependents to use this site under your supervision.

You agree not to use our products or Services for any unlawful or unauthorized purpose.

SECTION 2 — PRODUCTS

We do our best to display our products and colors as accurately as possible. However, actual colors and appearance may vary slightly depending on lighting, screen settings, and device display.

Product descriptions, pricing, and availability may change at any time without notice.

Any emotional or symbolic interpretations associated with color changes are intended for personal enjoyment and inspiration only.

SECTION 3 — ORDERS

We reserve the right to refuse or cancel any order at our discretion, including situations involving inaccurate pricing, suspected fraud, or unavailable stock.

Once an order has been placed, cancellation requests may not always be possible.

By purchasing from SoulTemp, you confirm that the information provided during checkout is accurate and complete.

SECTION 4 — PRICING & PAYMENTS

All prices displayed on our website are listed in the selected currency and may change without notice.

Shipping fees, taxes, customs duties, or import charges may apply depending on your country or region.

Payments are securely processed through trusted third-party payment providers.

SECTION 5 — SHIPPING & DELIVERY

Delivery times are estimates only and are not guaranteed.

SoulTemp is not responsible for shipping delays caused by carriers, customs, weather conditions, or events outside our control.

Once an order has been handed to the shipping carrier, responsibility for delivery transfers to the customer.

SECTION 6 — RETURNS & REFUNDS

Returns and refunds are handled according to our Refund Policy.

If your item arrives damaged, defective, or incorrect, please contact us as soon as possible at support@soultemp.store.

SECTION 7 — INTELLECTUAL PROPERTY

All content on this website — including images, videos, branding, logos, graphics, and text — belongs to SoulTemp and may not be copied, reproduced, or used without permission.

SECTION 8 — THIRD-PARTY LINKS

Our website may contain links to third-party websites or services. We are not responsible for the content, policies, or practices of any third-party sites.

SECTION 9 — PRIVACY

Your personal information is handled according to our Privacy Policy.

By using our Services, you agree to the collection and use of information as described within that policy.

SECTION 10 — LIMITATION OF LIABILITY

SoulTemp shall not be held liable for any indirect, incidental, or consequential damages resulting from the use of our Services or products.

All products and Services are provided “as is” and “as available” without guarantees of uninterrupted or error-free operation.

SECTION 11 — CHANGES TO THESE TERMS

We reserve the right to update or modify these Terms at any time without prior notice.

Continued use of the website after changes are posted constitutes acceptance of those changes.

SECTION 12 — CONTACT INFORMATION

Questions regarding these Terms may be sent to:

SoulTemp
support@soultemp.store